For Support Coordinators
Need support work sorted without another 47-email saga?
You refer. We respond. Everyone moves on with their week.
Onboarding, once we have everything
48 hours
Send the referral
Two-minute form, email or phone — whatever's easiest. Send what you know; we'll ask for the rest.
We respond within two business hours
With a real answer from a real person — not an autoresponder and not a four-day wait.
We meet the participant
Then we match from our team based on fit — personality, interests, experience, location — not just availability.
You stay in the loop
Updates when required, without you having to chase us. If something changes, you hear it from us first.
What you can hold us to
- Fast referral response
- Clear communication
- Participant matching
- Updates when required
- Responsive management
- Easy referral process
- Onboarded within 48 hours once we have everything we need
- 24/7 supports available, with after-hours on-call
- Support workers of varied ages and personalities
- Support workers in it for the differences, not just the payslip
- Allied-health supported
- No right person? We run another recruitment round — not a near-enough
Prefer to skip the form?
Some coordinators just send us the plan and a paragraph. That works too — whatever gets your participant matched faster.
Also in the NND family
Need an FCA for this participant as well?
Nourished Not Deprived — our allied health sister company — brings together dietitians, psychologists, speech therapists, behaviour support practitioners and occupational therapists, including Functional Capacity Assessments and OT reports. Keep the whole plan moving with the one family.
FAQs
What coordinators ask us
The referral-process stuff, minus the 47-email saga.
Ready when you are.
Send through the details and we'll come back within two business hours — saga not included.